{"id":6549,"date":"2023-03-03T17:23:09","date_gmt":"2023-03-03T14:23:09","guid":{"rendered":"https:\/\/tsast.kz\/?page_id=6549"},"modified":"2025-01-27T21:07:28","modified_gmt":"2025-01-27T18:07:28","slug":"development","status":"publish","type":"page","link":"https:\/\/tsast.kz\/en\/development\/","title":{"rendered":"Sustainable development"},"content":{"rendered":"
[vc_row el_class=”section-padding section-dark about-page-top-block”][vc_column][vc_custom_heading text=”QUALITY” use_theme_fonts=”yes” el_id=”top” el_class=”mb-0″][vc_custom_heading text=”AND TECHNOLOGIES” use_theme_fonts=”yes” el_class=”text-red”][vc_column_text el_class=”technology-info”]The\u00a0quality management system is a\u00a0constituent part of\u00a0the\u00a0Temirservice Astana management system, ensuring sustainable basis for\u00a0growth and\u00a0development. The\u00a0company complies with the\u00a0requirements of\u00a0the\u00a0quality management system of\u00a0the\u00a0Republic of\u00a0Kazakhstan ISO 9001-2016, based on\u00a0the\u00a0following seven principles:[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”section-padding about-second-block”][vc_column el_class=”about-second-block-left”][vc_row_inner][vc_column_inner width=”1\/3″]
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CONSUMERORIENTATION<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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LEADERSHIP<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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INVOLVEMENT OF EMPLOYEES<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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PROCESS APPROACH<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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PROGRESSIVE IMPROVEMENT<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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DECISION-MAKING BASED ON FACTS<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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RELATIONSHIP MANAGEMENT<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″][vc_custom_heading text=”THE RESULTS OF THE LEAN PRODUCTION TECHNOLOGY IMPLEMENTATION” use_theme_fonts=”yes” el_class=”about-header-title text-red mt-0″]
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Decrease of energy costs<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Decrease of losses while financial documents execution<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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The production processes efficiency increased by 9.8\u200a%, the potentials for further increase are 28\u200a%<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_column_text]The\u00a0Company has adopted the\u00a0Quality policy and\u00a0assumed the\u00a0obligation to\u00a0work with the\u00a0interested parties ensuring the\u00a0high-quality services and\u00a0bearing liability for\u00a0its contractual obligations, maintaining the\u00a0high level of\u00a0technology and\u00a0the\u00a0appropriate specialists qualifications, comply with the\u00a0corporate ethics and\u00a0ensure continuous comprehensive production monitoring.<\/p>\n

One of\u00a0the\u00a0main directions of\u00a0the\u00a0management system is continuous improvement of\u00a0production processes, keeping-up with the\u00a0high pace of\u00a0technological development. Development of\u00a0own technological solutions and\u00a0know-how bring the\u00a0Company\u2019s efficiency to\u00a0a\u00a0new level, having no analogues in\u00a0Kazakhstan.<\/p>\n

Since 2016, the\u00a0Company has been implementing the\u00a0\u201cKaizen\u201d lean production technology \u2014 continuous improvement, starting with production ad up to\u00a0the\u00a0top management, from the\u00a0director up to\u00a0the\u00a0ordinary employee. More than 20 projects have already been implemented for\u00a0this period, they include: \u201cEfficient Work Places Arrangement According to\u00a05S System\u201d, \u201cImplementation of\u00a0LEAN production in\u00a0the\u00a0Company\u201d, \u201cHoshin Kanri\u201d and\u00a0\u201cImprovement of\u00a0efficiency of\u00a0the\u00a0payment documents forming for\u00a0cars supply\/ removal\u201d.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”section-padding section-dark”][vc_column][vc_custom_heading text=”Main constituents” use_theme_fonts=”yes” el_class=”mb-0″][vc_custom_heading text=”of the OHSE system” use_theme_fonts=”yes” el_class=”text-red”][vc_row_inner][vc_column_inner width=”1\/2″]

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Technical audit<\/h3>\r\n\t\t\t\t\t
The technological processes are audited on a regular basis by the reputable technical auditors team.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Briefings on the occupational health and safety<\/h3>\r\n\t\t\t\t\t
We arrange for daily occupational health and safety briefings for our operation teams before work shift commencement.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Maintenance of tracks and infrastructure.<\/h3>\r\n\t\t\t\t\t
We follow the established maintenance plan for our railway infrastructure and make technical examination thereof daily. Upon completion of maintenance and repair of tracks, they are subject to acceptance by a special technical commission.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Technical and safety training.<\/h3>\r\n\t\t\t\t\t
The Company annually adopts the Technical and Occupational Health and Safety Training Program for our employees, providing for the two-week trainings delivered by the internal and invited experts.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Cleaning and disinfection.<\/h3>\r\n\t\t\t\t\t
We provide daily cleaning and disinfection of our operational premises.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][vc_separator color=”custom” accent_color=”#707070″][vc_row_inner][vc_column_inner width=”2\/3″][vc_column_text]Occupational health and safety of our production and technological processes are at the center of the Company’s constant attention. We use a reliable internal control system that ensures round-the-clock safe provision of services in compliance with high standards of occupational health and safety.<\/p>\n

The Company has a special service that manages the occupational health and safety program, as well as compliance with the occupational health and safety procedure established by our company and relevant regulations of Kazakhstan, including labour legislation. This service is part of our integrated internal control and management system, which focuses on the above procedures, as well as on identifying and reducing occupational health and safety risks.<\/p>\n

We conduct an annual occupational health and safety training program for all our staff, which includes two weeks of training conducted by our internal and invited experts in the field.<\/p>\n

We have developed an automated dispatch control function, which includes a centralized locomotive control system with GPS tracking and remote speed control, a video surveillance system and an advanced radio communication system with the operators of our locomotives.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_custom_heading text=”The TSA has all the necessary ISO certificates:” use_theme_fonts=”yes” el_class=”about-header-title text-red”]

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The management system of occupational health and safety while the operation of railways;<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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The system of environmental management while the operation of railways;<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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The quality management system while the operation of railways.<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”section-padding”][vc_column][vc_custom_heading text=”ENVIRONMENTAL” use_theme_fonts=”yes” el_class=”text-red mb-0″ el_id=”third”][vc_custom_heading text=”PROTECTION” use_theme_fonts=”yes”][vc_column_text]The Environmental protection and care are the important aspects of our responsibility. The Company provides systematic identification, analyses and assessment of all production activities factors that can potentially affect the environment. The Company complies with the Environmental Protection Management System ST RK ISO 14001-2016<\/strong> provisions, developed to mitigate and prevent negative impact of the Company’s activity on the environment.[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″]
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Environmental protection policy and programs<\/h3>\r\n\t\t\t\t\t
The Company follows the approved policies and programs ensuring compliance with the relevant environmental legislation. We actively go outside the frameworks of formal compliance with the objectives on mitigation of the Company's activity impact on the environment. Our initiatives include continuous monitoring of innovations applicable to shunting locomotives, as well as the program on decrease of consumption aimed at decrease of cost for electricity, fuel and materials.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Emission management<\/h3>\r\n\t\t\t\t\t
We monitor and record our emissions and implement the emission decrease program.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Waste recycling<\/h3>\r\n\t\t\t\t\t
We implement a program on wastes collection and recycling, it is focused on recycling of batteries and other mixed waste.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Environmental risks register<\/h3>\r\n\t\t\t\t\t
The Company has developed the environmental risks register, which is regularly reviewed. The risk management program includes the incident management policies and procedures.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Internal control<\/h3>\r\n\t\t\t\t\t
Our environmental program comprises the system of communications, education and internal control aiming at regular check of compliance with the established environmental policies and procedures.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Certification<\/h3>\r\n\t\t\t\t\t
Our Company holds ISO certificate in the field of environmental management for railway infrastructure operation.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”section-padding section-dark about-page-top-block”][vc_column][vc_custom_heading text=”SOCIAL” use_theme_fonts=”yes” el_class=”text-red mb-0″][vc_custom_heading text=”RESPONSIBILITY” use_theme_fonts=”yes”][vc_column_text]Temirservice Astana<\/strong> builds-up interaction with the interested parties based on business practices and provisions of the legislation of the Republic of Kazakhstan. The Company has developed the Code of Business Ethics, which establishes the fundamental principles and norms of conduct for the Company’s officials and employees, determines the internal relations rules within the Company, and the relationships with interested parties. The underlying corporate values, which the Company’s activities are based on, comprise the integrity, decency, respect to people, mutual assistance and trust.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”section-padding about-second-block”][vc_column width=”1\/2″ el_class=”about-second-block-left”]
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Local content development policy<\/h3>\r\n\t\t\t\t\t
The company strives to attract local producers of Kazakhstan as a priority and hire residents of the region located near the project facilities. The main goal is to provide Kazakhstan suppliers and local residents with equal opportunities in employment, education and vocational training. To achieve this, the Company always gives priority to Kazakhstan manufacturers in procurement, regularly analyses the local market of services and goods, and actively cooperates with regional enterprises and educational institutions.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Staff development<\/h3>\r\n\t\t\t\t\t
Our people are our main asset. The TSA consists of more than 140 employees, whose average age is 29 years, 84% of our staff have university or technical education. We invest in talents and appreciate diversification and development of our staff through careful selection, expanded education programs for management and staff.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Education<\/h3>\r\n\t\t\t\t\t
We have developed the annual educational program for our employees, comprising technical training and communicative skills training. In addition to the current professional education, we provide training in team management, cooperation, self-administration, conflict management.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Labour remuneration<\/h3>\r\n\t\t\t\t\t
We arrange for annual benchmarking of salary packages in order to provide the higher market level of our employee\u2019s incomes.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Communications<\/h3>\r\n\t\t\t\t\t
We hold regular meetings between employees and shareholders and top managers to provide the open forum for communication and collect complete feedback on the key directions of the Company's HR activities.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Social responsibility<\/h3>\r\n\t\t\t\t\t
We provide various social benefits to our employees, including free transportation and free private medical services. All TSA employees have medical insurance with Interteach medical company. Our social package also includes various voluntary payments to the current and retired employees.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Sports<\/h3>\r\n\t\t\t\t\t
Popularization of a healthy lifestyle is one of the Company's top priorities. We frequently arrange for friendly matches in volleyball and table tennis among employees. Our employees' kids can attend the modern chess club organized for them at a discounted price.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Charity<\/h3>\r\n\t\t\t\t\t
The company actively participates in holding the events of the country importance, helps to to orphanages, children with disabilities, supports its employees in difficult life situations.<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row el_class=”section-padding section-dark about-page-top-block”][vc_column][vc_custom_heading text=”QUALITY” use_theme_fonts=”yes” el_id=”top” el_class=”mb-0″][vc_custom_heading text=”AND TECHNOLOGIES” use_theme_fonts=”yes” el_class=”text-red”][vc_column_text el_class=”technology-info”]The\u00a0quality management system is a\u00a0constituent part of\u00a0the\u00a0Temirservice Astana management system, ensuring sustainable basis for\u00a0growth and\u00a0development. The\u00a0company complies with the\u00a0requirements of\u00a0the\u00a0quality management system of\u00a0the\u00a0Republic of\u00a0Kazakhstan ISO 9001-2016, based on\u00a0the\u00a0following seven principles:[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”section-padding about-second-block”][vc_column el_class=”about-second-block-left”][vc_row_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_custom_heading text=”THE RESULTS OF THE LEAN PRODUCTION TECHNOLOGY […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/about-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6549","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["ru","kz","en"],"languages":{"ru":{"title":true,"content":true,"excerpt":false},"kz":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"acf":[],"yoast_head":"\nSustainable development - 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